Privacy Policy

Gridly Privacy Notice

Gridly, LLC. (“Gridly”, “we”, “us”, or “our”) is committed to respecting your privacy. This Privacy Notice (the “Privacy Notice”) explains our practices regarding the collection, use, and disclosure of information that you (“you” or “users”) may provide to us through your use of our website located at, our social media pages, and any of our other web pages that link to this Privacy Notice (collectively, our “Services”).  

If you have entered into a separate agreement with us that relates to our Services, that separate agreement shall control, and only those terms within this Privacy Notice that do not conflict with such separate agreement shall apply.  This Privacy Notice does not cover information we receive from third parties. If you have any questions regarding this Privacy Notice, please contact us at  

By accessing the Services, you agree to be bound by this Privacy Notice. If you do not agree to the terms of this Privacy Notice, please do not use the Services. Each time you use the Services, the current version of this Privacy Notice will apply. Accordingly, when you use the Services, you should check the date of this Privacy Notice (which appears at the top) and review any changes since you last reviewed the Privacy Notice.

Information we collect

We collect two types of information from or about users of our Services: “Personal Information,” which is information that you provide that can be used to identify you directly or indirectly (such as your name, email address, etc.), and “Aggregate Information,” which is information that cannot be used to identify you (such as frequency of visits to the Site, browser type, etc.).  When we collect or create Aggregate Information, it is not linked to your Personal Information. 

Information you provide to us

We collect Personal Information that you voluntarily provide to us when you use our Services. For example, you may provide us with your contact information such as your email address, first name and last name, the content of your message, or other Personal Information when you choose to submit such information to us through email, an online form, or other method (such as contacting us through our “Contact Us” Site feature). 

If you sign up for a Gridly account, we collect your contact information such as your email address, first and last name, and your home address.  We also collect additional information about your home, your energy usage, and your energy providers.  We may use publicly available information and data to automatically populate data fields with certain information about your home to assist you with creating your Gridly account.  You will have the option to confirm or to change such information.   

Information we automatically collect

When you use our Services, we automatically receive and collect information about you and your device.  This information includes the following: 
  • Information about your device, such as the operating system, hardware, system version, Internet Protocol (IP) address, device ID, and device language.
  • The specific actions that you take when you use our Services, including but not limited to the pages and screens that you view or visit, search terms that you enter, and how you interact with our Services.
  • The time, frequency, connection type, and duration of your use of our Services. Information regarding your interaction with email messages, for example, whether you opened, clicked on, or forwarded the email message.
  • Identifiers associated with cookies or other technologies that may uniquely identify your device or browser (as further described below).
  • Pages you visited before or after navigating to our Site.


If we have collected your Personal Information through our “Careers” page in response to a job opening, you are giving us permission to use and retain your information for the purpose of evaluating your application for employment consideration for the specific position that you applied to, as well as other roles at Gridly.  This Personal Information may be processed and stored by a third party talent tracking solution provider as well as with vendors, consultants, and other service providers who need access to such information to carry out work relating to the recruitment process on our behalf.  

Collection of personal information by third parties

Some links on our Services may redirect you to third-party websites that we do not operate, which may include third parties that offer products and services, and  social media features, such as LinkedIn or Twitter buttons or links. The privacy practices of those websites will be governed by their own policies. Similarly, if you purchase products or services from a third-party website linked from our Services, you are purchasing such product or service directly from that third-party and not from Gridly, and you are providing your information directly to that third-party, not to Gridly. We make no representation or warranty as to the privacy practices or policies of any third parties, including the providers of third-party applications. If you are submitting information to any such third-party through our Services, you should review and understand that party’s applicable policies, including their privacy policies, before providing your information to the third-party.

Aggregate information collected

Aggregate Information is information that does not identify you. Aggregate Information may be collected when you use our Services, independent of any information you voluntarily enter. Additionally, we may use one or more processes to de-identify information that contains Personal Information, such that only Aggregate Information remains. We may collect, use, store, and transfer Aggregate Information without restriction.

Use of "cookies"

Like most websites, our Services may use “cookies.” Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to help us identify you when you come to our Services. You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you may be unable to use those aspects of our Services that require registration in order to participate. You can learn more about cookies and how they work at You can always disable cookies through your browser settings. Doing so, however, may disable certain features on our Services. You can opt-out from third-party cookies that are used for advertising purposes on the NAI website

Although we do our best to honor the privacy preferences of our visitors, we are not able to respond to Do Not Track signals from your browser.


Our website uses Google Analytics to provide insight into our website, and to improve the relevance of advertisements you receive. If you would like to opt out of Google Analytics, please visit

How we use your information

In general, we collect Personal Information and other information from you so that we can provide our Services, operate our business, and provide information that you request from us. This includes the following uses and purposes: 

  • Provide, operate, improve, maintain, and protect our Services.
  • Provide you with technical and other support.
  • Facilitate your interaction with home energy project-related service providers when you ask us to do so.
  • Send you updates, marketing communication, and other information about Gridly and our Services.
  • Conduct research and analysis, and monitor and analyze trends and usage.
  • Enhance or improve user experience, our business, and our Services, including the safety and security thereof.  
  • Personalize our Services to you.
  • Communicate with you and respond to inquiries.
  • Consider your application for employment.
  • As necessary to comply with any applicable law, regulation, subpoena, legal process, or governmental request.
  • Enforce contracts, including investigation of potential violations thereof.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of Gridly, our users, or the public as required or permitted by law.

Sharing of personal information with third parties 

We do not rent or sell your Personal Information.

Like most companies, we share information, including Personal Information, in certain circumstances with third parties through operation of our Services and our business.  Below we explain when that happens. 

Service providers

We may transfer Personal Information to third parties for the purpose of providing the Services or operating our business. For example, we may transfer your Personal Information to third-party service providers to assist with providing the Services and other services, and to communicate with you about current or future offerings. 

Home energy project-related service providers 

If you request to be contacted by a home energy project-related vendor or service provider, we will share your contact information with the applicable vendor or service provider.  We will only share your information when you ask us to do so. 

Required transfers 

We may also transfer your Personal Information to third parties under the following circumstances: (i) to obtain legal advice or comply with a legal requirement, law, subpoena, judicial proceeding, court order, governmental request, or legal process; (ii) to investigate a possible crime, such as fraud or identity theft; (iii) in connection with the sale, purchase, merger, asset sale, financing, reorganization, liquidation or dissolution of Gridly, including in the evaluation thereof; (iv) when we believe it is necessary to protect the rights, property, or safety of Gridly or other persons, or (v) as otherwise required or permitted by law, including any contractual obligations of Gridly.

As directed by you and with your consent 

Except as otherwise provided in this Privacy Notice, we share Personal Information with companies, organizations or individuals outside of Gridly only at your direction or when we have your consent to do so.   


If you no longer wish to receive our marketing and promotional communications, you may opt-out by following the instructions included in each communication. 

Children and privacy

Our Services are not intended to be used by children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13 in connection with the Services. 

How do we protect your information

We take the security of your Personal Information very seriously. We use reasonable administrative, physical, and technical safeguards to secure the Personal Information you share with us. Despite these safeguards and our additional efforts to secure your information, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your Personal Information.  

Privacy notice updates 

Each time you use our Services the current version of this Privacy Notice will apply. When you use our Services, you should check the date of this Privacy Notice (which appears at the top of the Privacy Notice) and review any changes since the last version. Our business changes frequently and this Privacy Notice is subject to change from time to time. 

How to contact us

To contact us with your questions or comments regarding this Privacy Notice or our privacy practices in general, please email us at  

Gridly, LLC
19 Commercial Street
Gloucester, MA  01930